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Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service, and explains your privacy rights and how the law protects you. We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Who we are
This Privacy Policy applies to Riseup Asia LLC (“Company,” “we,” “us,” or “our”).
“Service” means our websites, products, and related online services that link to this notice.

Information We Collect

Personal Data
When you engage with the Service, you may provide us with personally identifiable information, including:

  • Full name
  • Email address
  • Phone number
  • Company name and job title
  • Project details or service inquiries
  • Billing or payment information (if applicable; our payment providers may process payments, we do not store full card numbers)

Usage Data

We automatically collect certain information when you use the Service, such as:

  • IP address and approximate location (where legally permitted)
  • Browser type, version, and device information
  • Pages visited, time spent, and navigation paths
  • Log files, diagnostics, and performance data

Cookies & Similar Technologies
We use cookies and similar technologies to operate the site, remember preferences, analyze performance, and, where permitted, personalize content and communications. Types include:

  • Essential cookies (required for core functionality and security)
  • Preference cookies (remember your settings, e.g., language)
  • Analytics cookies (understand traffic and usage trends)
  • Marketing cookies (deliver more relevant content and communications)

You can manage cookies through your browser settings. If we use a cookie banner or consent manager, you can adjust preferences there. Disabling certain cookies may affect site functionality.

How We Use Your Information

We may use your information to:

  • Provide, operate, and maintain the Service
  • Manage accounts and respond to inquiries
  • Process contracts, proposals, billing, and project communications
  • Send service updates, offers, and other communications (with your consent where required by law; you may opt out at any time)
  • Monitor, analyze, and improve performance, security, and user experience
  • Comply with legal obligations and enforce our rights

Sharing & Disclosure of Information

We do not sell or share your personal information, as those terms may be defined under applicable law. We may disclose information:

  • Service providers that perform analytics, communications, hosting, payment processing, or other operations under appropriate contracts
  • Business transfers in connection with a merger, acquisition, or sale of assets
  • Affiliates and partners to help deliver related services (with your consent where required and subject to appropriate agreements)
  • Legal and safety to comply with laws or protect rights, safety, and security

Data Retention

We retain Personal Data only as long as necessary for the purposes described in this Policy, including to meet legal, accounting, or reporting requirements. Usage and analytics data may be retained for shorter periods unless needed to improve Service functionality or security.

International Data Transfers

Your information may be processed outside your country of residence. Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect your information during international transfers.

Your Rights

Depending on your location, you may have rights to:

  • Access, update, correct, or delete your Personal Data
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain processing activities
  • Opt out of direct marketing
  • Request a copy of your data

To exercise these rights, contact us using the details below. We will respond within applicable statutory timeframes (commonly within 30 days).

Data Security

We use technical and organizational measures designed to protect your information (for example, encryption in transit, access controls, and secure hosting). However, no method of transmission or storage is 100% secure.

Children’s Privacy

The Service is not directed to individuals under 13. We do not knowingly collect Personal Data from children. If we learn we have collected such data without parental consent, we will delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page and will be reflected by the “Last updated” date above. For significant changes, we may also notify you by email or on-site notices.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

  • Email: privacy@riseup-asia.com
  • Address: Riseup Asia LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA
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